Services DAP+ Offers

The Diabetes Alliance Program Plus (DAP+) aims to improve health outcomes and the experience of care for patients with diabetes within their own general practice.

DAP+ offers a range of flexible services, including in-person case conferencing clinics between the DAP+ specialist team, GP’s, and patients, as well as telehealth services to help eliminate access and transport difficulties for patients.

The DAP+ Advice Line has also been established to offer urgent and non-urgent endocrine and diabetes advice to primary and tertiary care clinicians for patients residing in the Hunter New England region.

Learn more about the services DAP+ offers below.

  • The Diabetes Alliance Program Plus (DAP+) combines the specialist skills of diabetes educators and endocrinologists who travel to a patient’s own General Practice or Aboriginal Medical Service to work with the patient’s own general practitioner and practice nurse, with the primary objective of improving knowledge, confidence and skills.

    DAP+ Case Conferences DAP+ diabetes specialist teams (endocrinologist and diabetes educator) visit general practices or Aboriginal Medical Services for full-day case conferencing clinics aiming to see ten (10) patients each day. On clinic days, the diabetes specialist team consults patients with their usual GP and Practice Nurse and together they create an individualised diabetes care plan for the patient.

    DAP+ comprises an initial case conference clinic and a six (6) month follow-up clinic with the same patients. Clinics involve:

    • An Endocrinologist

    • Diabetes Educator

    • Patient’s General Practitioner (GP)

    • Practice Nurse (PN)

    A Primary Health Network Practice support and improvement officer to support the smooth running of the clinic day.

     The DAP+ team provides support and guidance with administrative and recruitment activities, and ongoing support to embed quality improvement activity following the clinic.

    Interested in DAP+ Case Conferencing Clinics? Express your interest here

    Download DAP+ Clinics CPD Information     here
    Download 2024 Case Conferencing Clinic information     here

  • DAP+ Virtual Case Conferencing model is an additional option for patients, GPs, and GP practices. Patients with diabetes can be seen in a video consultation at their GP practice with their GP and Diabetes specialists.

    DAP+ Virtual Case Conferencing is a culturally safe alternative that enables support from families or carers and eliminates access and transport difficulties for patients.

    Like DAP+ Case Conferences, DAP+ Virtual Case Conferencing involves the endocrinologist, diabetes educator, GP and practice nurse involved in the video consultation at one time and with this DAP+ telehealth appointments are made at the GP practice and DAP+ team.

    DAP+ Virtual Case Conferencing currently operates on a Wednesday from 9am – 3.30pm. Further information can be found within Hunter New England Community HealthPathways Diabetes Specialist Referrals and telehealth pages here

    Download DAP+ Virtual Case Conferencing information here

  • The DAP+ Advice line has been set up to offer endocrine and diabetes advice to clinicians working within primary care and tertiary sector caring for patients residing within the Hunter New England region.

    During normal business hours of 8:30 am to 5.00 pm, clinicians can call the Endocrine and Diabetes Alliance Advice Line number and speak with an endocrinologist advanced trainee (AT) to obtain clinical advice in relation to diabetic treatment and associated care on the same day.

    Any calls received after 5.00 p.m. are directed to the on-call John Hunter Hosptial endocrinologist.

    For non-urgent advice clinicians can request written advice, which is provided within 7 working days, using SeNT eReferrals or by faxing a standard referral requesting advice.

    Further information can be found within Hunter New England Community HealthPathways Diabetes Specialist Referrals page here

    Download 2DAP+ Advice line information here